What are Gold Star Salons™?

  • Gold Star Salons™ is an affiliation of quality salons linked with the Fellowship and its members, all of whom agree to sign up to a 12-Point Plan of operation and adhere with a reasonable disputes procedure.

  • In effect, Gold Star Salons™ is the key aspect of the public, consumer face of the Fellowship for British Hairdressing and its members.

  • The Fellowship wholly owns the Gold Star SalonsTM mark and simultaneously continues to act as a trade association under the name of the Fellowship for British Hairdressing.

  • Fellowship members have the right to elect for their salons and salons linked to them to be known as Gold Star Salons™.

  • All Gold Star Salons™ must sign up to the 12-Point Plan of operation and agree to adhere with a reasonable disputes procedure.

  • The Fellowship will rely on the ongoing quality of all its members to continue to enhance the status and standing of the Gold Star Salons™ scheme. Waim to represent the top 10% of UK salons.

  • It must be stressed that the Gold Star Salons™ badge is simply an indicator of sensible and basic quality criteria and is not directly assessed or policed.

  • Part of our mission will be to educate salons to maintain standards and at the same time to encourage clients to use reasonable means to find the right salon and stylist for their particular requirements.

  • The Fellowship will set out sensible disputes criteria between members and consumers, but will not at any time enter into any such disputes as a neutral third party.

  • The Fellowship will promote a series of Gold Star SalonsTM Awards each year, designed to enhance and promote the consumer-focused aspect of the initiative.
GOLD STAR SALONS™ - The 12 Point Plan
  1. EXPERTS - Gold Star Salons are committed to maintain the highest standards of hairdressing excellence at all times.

  2. CLIENT CARE - Gold Star Salons are committed to exercise the very highest levels of client care and always look after their wellbeing.

  3. CONSULTATION - Gold Star Salons will always offer clients the opportunity of a full consultation before any service.

  4. CLARITY - Gold Star Salons will always offer to inform clients of the full cost of any services before they are undertaken.

  5. SATISFACTION - Gold Star Salons will always try to address any problems or queries fully, and as soon as possible.

  6. HYGIENE - Gold Star Salons adhere to strict rules regarding health and safety and general hygiene, for the benefit of staff and clients alike.

  7. TRAINING - Gold Star Salons maintain a policy of ongoing practical and creative training for staff at all levels.

  8. INNOVATION - Gold Star Salons will constantly strive to incorporate all current technical innovations and creative ideas.

  9. TRENDS - Gold Star Salons will constantly update their awareness of hair ideas, including Fashion Focus™ seasonal hair fashion trends.

  10. RECOMMENDATION - Salons only achieve Gold Star Salons status by careful recommendation from other top salons.

  11. PROFESSIONAL - Gold Star Salons maintain professional standards of behaviour and client care at all times.

  12. THE BEST - Gold Star Salons constantly strive to be the finest salon in their town or district.